Prixa Peptides respects your privacy. This policy explains what information we collect, how we use it, and the rights you have over it.

Information We Collect

Information you give us directly:

• Name, email, phone number, shipping, and billing address
• Payment details (processed securely by our payment provider — we never store full card numbers)
• Order history and communications with our support team

Information collected automatically:

• IP address, browser type, device information
• Pages visited, time on site, and referral source (via analytics tools)
• Cookies and similar tracking technologies

Why We Collect It

We use your information to:

• Process and ship your orders
• Respond to support requests and communicate order updates
• Improve our website and product offerings
• Send marketing emails (only if you’ve opted in)
• Detect and prevent fraud

Who We Share It With

We share information only with the services that help us run our store:

• Payment processing — Charging your order securely
• Website hosting/platform — Running our online store — WordPress/WooCommerce
• Shipping and fulfillment — Getting your order to you — Internal Carrier partners
• Email/marketing tools — Sending order and promotional emails
• Analytics — Understanding site traffic

We do not sell your personal information to third parties for money. If we ever share data in a way California law defines as a “sale” or “sharing” for advertising purposes, we will disclose that here and provide an opt-out.

Cookies

We use cookies to keep your cart working, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings or our cookie banner, if enabled.

Data Retention

We keep order and account information for as long as needed to fulfill orders, meet legal and tax obligations, and resolve disputes. You can request deletion of your data at any time, subject to records we’re legally required to retain.

Data Security

We use industry-standard safeguards — including encrypted checkout and secure payment processing — to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our store is not directed to individuals under 18, and we do not knowingly collect personal information from minors.

Changes to This Policy

We may update this policy periodically. Material changes will be reflected with a new “Last Updated” date above. We review and update this policy at least once every 12 months as required under California law.

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